What is a Treatment Plan?
Following your Doctor Approval or Medical Review Consultation, the doctor will create your personalised Treatment Plan. This plan considers your wellness goals, and recommends [...]
November 2021
How will I receive my Treatment Plan?
As a part of the patient registration and Doctor Approval process, you will need to provide your mobile number and email address amongst other [...]
What is the purpose of a Treatment Plan?
Our process ensures the efficacy of prescriptions and fosters an ongoing doctor-to-patient relationship. Prescribed products can offer a range of potential benefits and outcomes, [...]
How can I view products and supplements?
To access and browse our range of supplements, you need to register as a RegenMed patient. Our medical products are available through a doctor-issued [...]
How do I place an order?
Register Register as a RegenMed patient and complete a medical questionnaire. If you are only purchasing supplements, skip to step 4 after completing the [...]
Do I have to pay extra?
Registering as a patient and purchasing from our range of supplements incurs no additional cost beyond product and shipping. To ensure the highest standards [...]
Do I need a new Treatment Plan for each order?
If you are re-ordering a medical product or program, you do not need an additional Doctor Approval Consultation and Treatment Plan. If you are unsure [...]
March 2021
Can I cancel my order?
If for any reason you need to cancel your recent order, please contact us as soon as possible on 1300 100 460 or email [...]
What if my order is lost or damaged in transit?
RegenMed is not responsible for your package once it leaves the compounding pharmacy or warehouse. In accordance with Australian consumer rights, all risk of [...]
Can I change my order once it has been scripted?
No, an order cannot be changed once it has been scripted by the doctor and sent to the pharmacy for compounding. contact us [...]