Once your order is confirmed and approved by one of our physicians, the pharmacy will compounded your order and ship it to your nominated address. This process normally takes 10-14 business days. Please note, however, that the Pharmacy will not dispatch orders that require refrigeration on Thursdays and Fridays. This is to make sure that the items do not spend the weekend stuck in transit.
All orders are sent via express post and so once dispatched you should recieve your order within 2-5 days, depending on the delivery location.
The times given on this page are only a guideline. Please use the tracking number provided to your email to stay aware of the delivery timeline. Once the order is dispatched it is your responsibility to track the transit and store the medications correctly once delivered.
Please note:Â During busy holiday periods that have multiple public holidays such as the Easter and Christmas periods, we may see longer fulfillment and shipping delays.